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Corrections culture

The Tone of a Good Correction Notice

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Photo: Ledger Book Drawing by Anonymous (possibly Cheyenne)Unknown author (Public domain), via Openverse

A correction notice written defensively, full of justification for how the error happened, tends to read worse than a plain, direct statement of what was wrong and what the accurate information actually is, since readers generally want the fix itself, not an extended excuse for how it happened.

Clear, neutral language, stating what the original said, what was actually inaccurate, and what the corrected information now reads, respects a reader's time and avoids the appearance of minimising the mistake through vague or overly cushioned wording that softens what actually went wrong beyond what is genuinely necessary.

The best correction notices are almost boring to read, which is exactly the point, since a correction handled well should feel like routine, unremarkable housekeeping rather than a dramatic event worth dwelling on at length. Writers sometimes resist this plainness out of a natural instinct to explain or soften an error, but restraint here almost always serves the reader, and the publication, considerably better in the long run.

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